Overstretched Teams
A two-person IT department trying to cover help desk, ERP, and security support all at once
AWS and Oracle environments built for how your institution actually runs,
not a generic template lifted from a corporate deployment.
Cloud migrations get treated like a finish line way more than they should. The migration happens, everybody claps, and six months later nobody's optimizing spend, nobody's reviewing who has access to what, and the environment's drifting the exact same way that old on-prem server room used to. Cloud still needs managing. It just needs a different kind of managing. We work across both AWS and Oracle, the stuff already live in production and the stuff still on your roadmap.
Cloud-native, hybrid, just getting started, doesn't matter, we treat it as an ongoing system to manage, not a project that ends at go-live.
A lot of institutions migrate under pressure, a hardware refresh deadline, an end-of-life system, a budget cycle, whatever it is, and the move happens fast with no long-term management plan behind it. A year later, costs have crept up, nobody's totally sure who has access to what, and the environment needs almost as much hands-on attention as the servers it replaced. So we build the management plan right alongside the migration plan, not after the fact.
No two institutions need the same slice of IT handed off, and we're not going to force a standard package onto your situation. Here's what holds true across every outsourcing engagement, whether it's the full department or a single function:
A two-person IT department trying to cover help desk, ERP, and security support all at once
Institutional knowledge sitting with one or two staff, undocumented and unprotected if they leave
Help desk response times swinging wildly depending on who happens to be available that week
A patchwork of disconnected point vendors with no single team accountable when something actually breaks
Security and FERPA requirements nobody on staff has real bandwidth to monitor consistently