CRM-SIS Disconnect
Admissions, registrar, and financial aid pull separate numbers because CRM and SIS never sync automatically
Data You Can Actually Use,
Not Just Store
Your ERP and CRM generate enormous amounts of student data.
Most institutions are only using a fraction of it.
Systems That Don't Talk
Admissions has a CRM. The registrar has the SIS. Financial aid has its own reporting quirks. Student success might be using a completely separate retention tool. On most campuses, these systems don't talk to each other, which means the vice president asking "how are we doing on fall enrollment against last year" is often waiting on three different offices to each pull their own numbers and reconcile them by hand. Nobody designed it to work this way, it just happened, one system at a time, over a decade or two, until the workaround became the process. By the time anyone notices, an entire office has built its week around exporting spreadsheets, cross-checking them against another office's numbers, and hoping nothing changed in either system between the two pulls.
It's slow, it's error prone, and it means leadership is often making decisions on data that's already a week old by the time it reaches them. We build the connective layer and the reporting on top of it, so that question has an answer in minutes, not days, and every office is looking at the same numbers instead of defending their own version of them.
Institutional Research, Handled as Its Own Discipline
Institutional research at most colleges runs on one overworked analyst pulling data by hand for every board request, accreditation cycle, and federal reporting deadline. We take that off their plate: building the dashboards, standardizing the definitions across departments so "enrollment" means the same thing in every report, and setting up recurring reporting that doesn't require someone to rebuild it from scratch every semester. This runs alongside your CRM and reporting work, not as an afterthought to it.
Real-Time Data, Real Decisions
Enrollment management teams often make real-time decisions, adjusting recruitment spend, targeting specific student segments, based on numbers that are actually three weeks old, because the CRM and SIS only sync overnight through a manual process someone built years ago. We rebuild that connection so decisions are made on data that's actually current.
- CRM implementation and configuration (Salesforce Education Cloud, Slate, and other higher-ed CRM platforms)
- CRM-to-SIS integration so admissions, registrar, and financial aid data stay in sync
- Custom dashboards and reporting for enrollment, retention, and financial aid trends
What's included service?
- - CRM and SIS systems that stay synchronized without manual intervention
- - Dashboards built for the specific metrics your leadership team actually tracks
- - Reporting structured for accreditation and board reporting requirements, not generic BI templates
- - Institutional research support that doesn't depend on one person's spreadsheet
The Solution
Common Points we Solve
FAQs
Frequently Asked
Questions
Questions
Usually yes — it's an integration and workflow fix, not a system replacement.
Absolutely — we'd rather get you using what you've paid for already.
Both, depending on what you actually need.
Privacy is designed into the integration mapping from day one, not bolted on after.
Stop reconciling spreadsheets across three offices. Let's connect the data you already have.
Contact
Let’s Build
Intelligent Things
Intelligent Things
E-mail address
Contact@1edgeit.com
Phone number
+1 (647) 555 0172